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Amdocs Announces Support for Service Providers Seeking to Offer and Monetize Cloud-Based Services

Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services

GENEVA, Oct. 5 /PRNewswire-FirstCall/ -- At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and enterprise customers.

Corporate customers are turning to both service providers and others companies that provide cloud-based offerings such as software-as-a-service (SaaS), infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) that allow them to source infrastructure and support for different IT applications -- such as e-mail, web conferencing, system security, system backup, disk space, and enterprise resource planning (ERP). According to an IDC report*: "Worldwide Telecom Cloud Billing 2009-2013 Forecast", revenues from Telecom cloud billing are expected to more than double by 2013, reaching more than $350 million.

Both service providers and SaaS providers can now use the Amdocs Convergent Billing solution to provide cloud-based services for these customers. Amdocs' solution for cloud-based services incorporates Amdocs CES products, including billing, charging and mediation. The solutions are packaged with pre-defined business processes, and are offered out-of-the-box for a quick and easy deployment.

In addition to supporting service providers' cloud-based services, Amdocs Convergent Billing solution enables service providers to offer and bill for advanced corporate services that are not delivered via a hosted business model, such as shared allowances, group-level offerings, and flexible discount mechanisms. Using Amdocs "Turbo Charging" technology, service providers can offer corporate customers real-time postpaid services such as notifications and usage information about their services consumption. As a result, service providers can offer a complete suite of corporate services to their customers, supported by one Amdocs solution.

* IDC, Worldwide Telecom Cloud Billing 2009-2013 Forecast, Doc # 217313, May 2009

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has approximately 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at

Forward looking statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2008, filed on December 8, 2008, and in our quarterly 6-K furnished on February 9, May 12, and August 10, 2009.


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